New Priory Vets Brighton Limited, located in Brighton, stands as a reputable veterinary service provider, emphasizing emergency care and veterinary nurse training. With a commendable rating of 4.4 stars from 351 reviews, the clinic is well-regarded in the community. The reviews suggest a predominantly positive customer experience, with many highlighting the compassionate and prompt care provided by the team.

Several reviews praise the clinic's ability to handle emergency situations efficiently. For instance, Michael Miranda recounts a situation where his dog was promptly treated after an accident, expressing deep gratitude for the clinic's swift response and care. Similarly, Richard Walker appreciated the assistance provided during a bank holiday, noting the effective communication and follow-up care managed by the vet Roz.

However, not all experiences have been flawless. A critical review by Geoff Fogden points out issues with insurance claim processing and describes the facilities as dated, raising concerns about the cost versus the quality of service. Despite this, the majority of reviews highlight positive interactions, with many customers specifically mentioning staff members like Roz, Carla, Megan, Hannah, Tasha, and the reception team for their exceptional service and compassion.

Pricing transparency is a noted concern, with Geoff Fogden mentioning a significant cost for short-term care. Despite this, the clinic's strong community spirit and dedication to animal welfare are emphasized in numerous reviews, making New Priory Vets a reliable choice for many pet owners in Brighton.