
Coastway Veterinary Group runs multiple surgeries, with its Brighton surgery described on its website as an accredited Veterinary Hospital and as the base for a night-and-weekend urgent care service “every night and weekend of the year.” Reviews back up the hospital-style caseload: owners describe overnight monitoring with tests and a next-morning update, emergency eye surgery, and orthopaedic surgery for cruciate ligament injuries (including two operations).
The most detailed recent reviews also point to exotics experience (rats and birds are specifically mentioned), including diagnosis, surgery and recovery support for rats, and appointments for a parrot. One recurring point of friction is pricing, with one reviewer citing higher medicine pricing than online and a separate fee to print a prescription.
4.1 stars from 434 reviews. - Emergency and hospital care is a common use case: owners describe urgent referrals, overnight stays for tests/monitoring, and follow-up calls/updates.
Note: Showing the 5 most recent Google reviews out of 434 we track in total. Recent reviews may not be representative of overall sentiment.
a week ago
We were sent by our own vet for urgent medical attention for our border ollie. We were met by an amazing dedicated team, who immediately took ollie into the examination room and suggested that he stay there the night for tests and keeping an eye on. We were phoned the next morning and advised that all was well and ollie had improved and ready to come home. It seems ollie was a hit with all staff they certainly were with us. There professionalism was beyond reproach and we have no hesitation in recommending you and your team with anyone. 5stars. Patrick Powell.
3 weeks ago
As a rat owner finding knowledgeable vets is hard work. Thankfully many years ago I had the fortune of coming across Celine at Coastways. Celine has always gone above and beyond for all my rats, always showing compassion but straight to the point regarding the best care for them. Since then my wife and I had the pleasure of having our rats being see by other vets in the exotic department. Francesca has been an incredible vet whose kindness and expertise has helped so many of our rats from diagnosis to surgery and recovery. Antigoni’s compassion has been pivotal when we needed to make difficult decisions and our rats are always spoiled when seeing her. The exotic nurses have always ensured any stays were stress free for us knowing our rats are in good hands. Their patience and care is outstanding especially when one of our rats kept eating his stitches. Across a decade they have seen 20 of our rats, and we couldn’t imagine going anywhere else for their care. Celine, Francesca and Antigoni and the exotic nurses are the reason why we are always so happy to travel the extra distance. For anyone who wants compassionate, knowledgeable and straight to point vets, they are the ones to see. They will always tell you the best course of action that will result in less stress for your pet and your wallet saving you from unnecessary costs and procedures. Thank you we would be lost without you.
a month ago
Brilliant practice and team. I am always seen quickly and my animals (birds and a highly anxious dog) are always treated with care and genuine kindness. I would recommend coastway to anyone.
a month ago
Lovely team of receptionists and a phenomenal surgeon Chris. My dog Frodo snapped his cruciate ligament in April and then did his other leg in October. We have received the best care with 2 very successful operations with Chris that I couldn’t be more thankful for. Very happy I chose this practice to perform this. Thank you always, Amber & Frodo!
a month ago
I recently had to bring my cat to Coastaway’s emergency out-of-hours service, and although it was a very upsetting situation, the team were incredibly kind and supportive. From the moment I arrived, they went above and beyond: keeping me updated, treating my cat with such gentle care, and helping her begin to heal. They also took the time to comfort a very distressed, crying woman (me), and I’m truly grateful for their compassion. In a really frightening moment, they made all the difference. . Thank you.
a week ago
Our cat needed emergency surgery on her eye, the team were professional and friendly and put all my worries at ease as soon as they were helping her. She went in to get her eye removed due to a foreign object which was stuck in her eye ball. Antonio was amazing he saved her eye. She was super excited to see him for her post operation appointments. She is now happy and fully healed. Highly recommend. Thank you all so much for your hard work.
a month ago
The vets are great and very friendly. My only complaint is the cost. For example, Felpreva flea treatment is £55 at Coastway but you can buy it online for £36. I don't see how they can justify such a price hike. And they charge £24 to 'print' a prescription, which you need if you buy Felpreva online! It's clear they don't want you to buy online and for you to pay their inflated prices.
a month ago
I took my dog to see the vet Antonio and had a wonderful experience. Antonio was extremely professional, kind, and patient with my pup. He took the time to explain everything clearly and made sure my dog was comfortable throughout the visit. I left feeling confident that my pet was in great hands. Highly recommend Coastway and specially the veterinarian Antonio to anyone looking for a caring and knowledgeable vet!
3 months ago
We are super pleased with our first visit for our parrot today. We saw vet Antigoni, and she was amazing, super sweet and patient. Thankfully, she gave us good news about our little Carmelo, as he's healthy and just needs more time to gain trust in humans... We highly recommend this clinic. Booking the appointment has been super easy and the reception was very helpful too. We'll definitely come back here for future checks.
5 months ago
Our cat, Teddy, suffered with multiple episodes of blocked bladder, which would have been fatal if untreated. Coastway responded really quickly to the situation, keeping us appraised throughout his time in their care. Eventually, it became clear that the only way forward was for him to have a surgical procedure: a perineal urethrosotomy. Fortunately, Coastway have a specialist in small animal surgery and Teddy’s operation was successful. We continued to receive excellent guidance and support throughout his recovery period and he is now very much back to his happy self and normal routine. We would like to take the opportunity to thank all of the vets, nurses and reception staff for their kind help and reassurance, and especially Christos Papadopoulos for his remarkable skill, empathy and support. We are so very grateful to you all. Dave and Sue Burnham
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