Coastway Veterinary Group

Coastway Veterinary Group, part of VetPartners, runs multiple surgeries, with its Brighton site described as an accredited Veterinary Hospital and the base for an urgent care service that operates every night and weekend of the year. The case mix reflected in reviews includes emergency admissions, overnight monitoring, orthopaedic and eye surgery, and small animal surgery. Recent feedback also points to strong exotics experience, with rats, birds, guinea pigs and ferrets all mentioned.

Services

•Emergency and out-of-hours care: The Brighton hospital provides urgent care every night and weekend of the year. Recent reviews describe late-evening emergencies, urgent referrals from other vets, and overnight stays for tests and observation.
•Hospitalisation and monitoring: Owners mention pets being kept in for monitoring, blood tests and imaging, with follow-up calls the next morning and supportive communication during admissions.
•Surgery: Reviews highlight orthopaedic surgery for cruciate ligament injuries, emergency eye surgery after a foreign body injury, and small animal surgery including a perineal urethrostomy for a cat with repeated urinary blockage.
•Routine preventive care: The website lists vaccinations, wormers and parasite control.
•Exotics care: Recent reviews describe treatment for rats, birds, guinea pigs and ferrets, including detailed examinations, ultrasound, surgery, recovery support and inpatient care from the exotics team.

Pricing

No published pricing information is currently available for this clinic.

People

•Olivia: praised for kind, compassionate emergency care for a rat.
•Celine (vet): repeatedly praised for rat care, with reviewers highlighting clear, direct advice and a focus on reducing stress and avoiding unnecessary procedures or cost.
•Francesca (vet): warmly reviewed for exotic pet care, including guinea pig assessment with ultrasound and long-term rat care from diagnosis through surgery and recovery.
•Antigoni (vet): mentioned for rat and parrot care, with reviewers appreciating her patience, compassion and reassurance.
•Chris (surgeon): credited with two successful cruciate ligament operations.
•Antonio (vet): praised for clear explanations, calm handling and saving a cat’s eye during emergency surgery, with follow-up appointments also mentioned.
•Christos Papadopoulos (small animal surgery): specifically thanked for skill, empathy and support around a cat’s perineal urethrostomy and recovery.
•Nursing, reception and wider hospital team: reviews often mention friendly staff, helpful updates during emergencies, and good support for worried owners.

Reviews

Google reviews show 4.1 stars from 440 reviews.

•Recent feedback is largely very positive, especially around emergency care, with owners describing quick access, overnight observation, and calm handling in stressful situations.
•Exotics care stands out strongly in written reviews, with repeated praise for the team’s experience with rats as well as mentions of guinea pigs, birds and ferrets.
•Surgical care and clinical communication are recurring strengths: reviewers mention successful orthopaedic operations, emergency eye surgery, detailed explanations, and being kept informed during treatment.
•Cost comes up as a mixed theme. Some owners describe pricing as expensive, while others say charges were clearly explained and felt reasonable for the level of specialist care and hospital support involved.

Reviews for Coastway Veterinary Group

Note: Showing the 10 most recent Google reviews out of 440 we track in total. Recent reviews may not be representative of overall sentiment.

Flo E

5 months ago

I had to attend late one evening as an emergency with my rat. It was easy to get the appointment and we were seen quickly. We saw Olivia who was so kind and compassionate, and the team were lovely. A very fair price as well.

Claire McManus

Me and my guinea pig george saw francesca today ! I would recommend her , one of the best exotic vets we have seen at coastway brighton . My guinean pig had a fall and she did a really detailed check and ultrasound of everything

Anthony Aylmer

Amazing friendly staff providing an amazing service with a smile

Madeline Kosse

I have taken my elderly ferret to this vet a few times, including one emergency. They have a vet on call at all hours of the day and they were able to check that my ferret was stable until we could see the exotics vet during work hours. I have had nothing but good experiences with the staff here, they explain their reasoning and what all the options are as well as being up front about treatment costs. When my ferret had to stay in hospital all day for monitoring, I knew she was well cared for because she came home relaxed and comfortable. It is, as other reviewers noted, expensive. To give you an idea, my ferret's most recent treatment (emergency visit, exotic consultation, all-day monitoring with blood tests and ultrasound, medication, follow up appointment) cost about £750 total. Considering the cost of staff with years of specialist training spending several hours on her, medical equipment, facilities, and support team it seems like a very reasonable price.

Zoe Hine

Coastway vets are by far the best vet I have ever visited.They,against all the odds repeatedly saved my best friends (dog) life.They were so kind to me personally in many areas.Everyone is so friendly and nice.In my experience the vets really listen and will do anything they can for your pets.

Patrick Powell

7 months ago

We were sent by our own vet for urgent medical attention for our border ollie. We were met by an amazing dedicated team, who immediately took ollie into the examination room and suggested that he stay there the night for tests and keeping an eye on. We were phoned the next morning and advised that all was well and ollie had improved and ready to come home. It seems ollie was a hit with all staff they certainly were with us. There professionalism was beyond reproach and we have no hesitation in recommending you and your team with anyone. 5stars. Patrick Powell.

NukaCola96

8 months ago

As a rat owner finding knowledgeable vets is hard work. Thankfully many years ago I had the fortune of coming across Celine at Coastways. Celine has always gone above and beyond for all my rats, always showing compassion but straight to the point regarding the best care for them. Since then my wife and I had the pleasure of having our rats being see by other vets in the exotic department. Francesca has been an incredible vet whose kindness and expertise has helped so many of our rats from diagnosis to surgery and recovery. Antigoni’s compassion has been pivotal when we needed to make difficult decisions and our rats are always spoiled when seeing her. The exotic nurses have always ensured any stays were stress free for us knowing our rats are in good hands. Their patience and care is outstanding especially when one of our rats kept eating his stitches. Across a decade they have seen 20 of our rats, and we couldn’t imagine going anywhere else for their care. Celine, Francesca and Antigoni and the exotic nurses are the reason why we are always so happy to travel the extra distance. For anyone who wants compassionate, knowledgeable and straight to point vets, they are the ones to see. They will always tell you the best course of action that will result in less stress for your pet and your wallet saving you from unnecessary costs and procedures. Thank you we would be lost without you.

HughMöngous

Brilliant practice and team. I am always seen quickly and my animals (birds and a highly anxious dog) are always treated with care and genuine kindness. I would recommend coastway to anyone.

Amber

Lovely team of receptionists and a phenomenal surgeon Chris. My dog Frodo snapped his cruciate ligament in April and then did his other leg in October. We have received the best care with 2 very successful operations with Chris that I couldn’t be more thankful for. Very happy I chose this practice to perform this. Thank you always, Amber & Frodo!

Amy Flynn

I recently had to bring my cat to Coastaway’s emergency out-of-hours service, and although it was a very upsetting situation, the team were incredibly kind and supportive. From the moment I arrived, they went above and beyond: keeping me updated, treating my cat with such gentle care, and helping her begin to heal. They also took the time to comfort a very distressed, crying woman (me), and I’m truly grateful for their compassion. In a really frightening moment, they made all the difference. . Thank you.