Coastway Veterinary Group

- Owners often mention friendly, welcoming reception staff and a calm, caring atmosphere from the moment they arrive. - Several reviews describe patient handling of nervous cats and dogs, including pets that are usually stressed at the vet becoming more comfortable over time. - Reviewers regularly praise vets for clear explanations, gentle manner, and compassionate care across routine visits, emergency treatment, surgery, and end-of-life support.

Coastway Veterinary Group in Brighton is part of VetPartners. The practice offers routine pet care alongside urgent care every night and weekend of the year, with a 24/7 veterinary hospital within the group. Recent feedback is especially positive about gentle handling of nervous pets, clear explanations from vets, and a warm, helpful front-desk team.

Services

•Routine and preventive care: pet vaccinations, wormers, parasite control, annual check-ups, and health checks are all mentioned. Recent reviews also describe advice during appointments on areas such as dental care, and one owner mentions help with removing matts from a cat’s fur during a visit.
•Emergency and urgent care: the website states urgent care is available every night and weekend of the year, and that the veterinary hospital is open 24/7. Recent reviewers also mention using the practice for emergency treatment.
•Surgery and more complex treatment: the website mentions specialist surgeries, and a reviewer specifically refers to a dog having an eye operation.
•End-of-life care: compassionate end-of-life support is specifically mentioned by reviewers.
•Other examples from reviews: a reviewer mentions enquiring about a kennel cough injection, and several reviews describe appointments for cats and dogs with general health concerns.

Pricing

No published pricing information is currently available for this clinic.

People

•Antonio (vet): praised for taking time to understand pets’ problems, answering questions clearly, and helping owners feel at ease.
•Danielle (vet): described as kind, gentle, and patient with cats, with clear explanations during appointments.
•Sarah (reception/front desk): repeatedly highlighted as welcoming, helpful, and calm under pressure.
•Jay: thanked for ongoing support with an anxious dog and for helping run a well-liked dog show event.

Reviews

Google reviews show 4.3 stars from 70 reviews. Recent feedback is very positive overall, with a few specific themes coming up repeatedly

•Owners often mention friendly, welcoming reception staff and a calm, caring atmosphere from the moment they arrive.
•Several reviews describe patient handling of nervous cats and dogs, including pets that are usually stressed at the vet becoming more comfortable over time.
•Reviewers regularly praise vets for clear explanations, gentle manner, and compassionate care across routine visits, emergency treatment, surgery, and end-of-life support.
•One reviewer reported a 30-minute delay at a recent appointment and was unhappy that the wait was not communicated sooner.

Reviews for Coastway Veterinary Group

Note: Showing the 10 most recent Google reviews out of 70 we track in total. Recent reviews may not be representative of overall sentiment.

Siobhan Glanvill

3 months ago

I have a very nervous Maine Coon indoor cat so taking her to the Vets is very stressful for her. She had to go for her annual flu vaccine and health check. The Vet was lovely and handled her with great care. She was also kind enough to remove the matts in her fur that she won't let me near and gave me advice regarding how to look after her teeth. All of the staff are very welcoming and caring. I wouldn't hesitate to recommend them.

Tony Tester

5 months ago

Prompt; polite and friendly. Vet we saw was very nice and explained anything we asked her

Donna Cosham

I can’t recommend Danielle and the front desk team highly enough. Danielle is a kind, vet who was so gentle and patient with my cats and took the time to explain everything clearly. The front desk team were friendly & welcoming making the whole experience calm and positive — it’s clear how much everyone genuinely cares about the animals they treat.

Elizabeth Woollatt

6 months ago

For everything from general veterinary needs, emergency treatment, through to kind, caring end of life care, I would highly recommend the team at Coastway Portslade.

Suzette King

We had to go to the vets! Mr Tan the dog was not happy about it, but we met a great Vet there Antonio who took the time to understand Mr Ts problems. It was good to see Sarah and everyone was kind. Thank you 😊🐻

Marcia Bethell

7 months ago

We had a really great first experience at Coastways in Portslade with our little kitten. The reception nurse Sarah was very welcoming. Antonio the vet was very attentive and made us feel at ease, answering all our questions which also helped. We would highly recommend. Many thanks

Karen Hamlin

8 months ago

Fantastic team, always a friendly smile when I’ve visited. Sarah the receptionist is amazing, nothing is ever too much for her, always pleased to help. In fact all the nurses and Vets are really helpful. Recently a vet took the time to find out how much kennel cough injection was for me, what a great service. I always feel a warm welcome 🙏🏻 most recently Ruby had an eye operation and she’s still happy to go in to see everyone because they treated her with care.

Dipak Sarker

10 months ago

Reception staff, so friendly and helpful. The vet staff very obliging, considerate and compassionate

Tatyana Beaken

We have used Coastway Vets Portslade for years for both our current cat Pepper and past cat Misty. The staff are always friendly and treat us with care. They have been brilliant when my cats haven’t been on their best behaviour! We will be using them for many years to come.

Ian Nicholls

Our Labradoodle Archie loves Coastway vets, they always treat him well when he goes for his annual check up or for any problems. They also run a fabulous dog show at Hove Lagoon which the dogs, owners and spectators love. It so well attended and draws great crowds, especially for temptation alley! Big thanks to Jay and the team for such a well run event .