Brighton PDSA Pet Hospital – Vets in Brighton
Clinic Overview
- Many recent reviewers praise the clinic for compassionate, attentive care, especially from reception staff and vets during stressful or emotional visits. - End-of-life support stands out strongly in positive feedback, with owners describing peaceful goodbyes, clear guidance, paw prints, and ashes returned afterward. - Practical kindness is mentioned more than once, including discreetly using a side entrance when someone arrived with a cat that had died on the way to the clinic.
Brighton PDSA Pet Hospital is a PDSA charity pet hospital in Brighton, offering free and low-cost veterinary care for eligible clients. Services mentioned include consultations, diagnostic work such as ultrasound and blood testing, and end-of-life care, and the clinic is also noted as a veterinary nurse training facility. Recent feedback is largely positive for compassionate support from vets, reception, and call handlers, especially around difficult decisions, though a small number of reviewers report concerns about delays and communication in urgent cases.
Services
- •Charity veterinary care: Free and low-cost veterinary treatment is offered through the PDSA service model, with eligibility and terms not detailed here.
- •Consultations and diagnostics: Reviews mention general consultations, ultrasound, blood testing, and assessment of problems including suspected urinary issues.
- •End-of-life care: Multiple reviews describe euthanasia support, with staff praised for helping owners through very difficult decisions in a calm and considerate way.
- •Aftercare: Reviews mention keepsakes and follow-up after euthanasia, including paw prints and the return of ashes.
- •Training role: The clinic is noted as a Veterinary Nurse Training facility.
Pricing
No published pricing information is currently available for this clinic.
People
- •Jenna (vet): Mentioned positively for being friendly, helpful, and reassuring during a consultation.
- •Reception, front-of-house, and call-handling team: Frequently praised for kindness and practical support, including discreet handling in distressing situations and helping owners through end-of-life visits.
- •Vets more broadly: Recent reviews also speak warmly about the veterinary team as a whole, particularly for care of older pets and support with difficult treatment decisions.
Reviews
Google rating: 4.6/5 from 934 reviews.
- •Many recent reviewers praise the clinic for compassionate, attentive care, especially from reception staff and vets during stressful or emotional visits.
- •End-of-life support stands out strongly in positive feedback, with owners describing peaceful goodbyes, clear guidance, paw prints, and ashes returned afterward.
- •Practical kindness is mentioned more than once, including discreetly using a side entrance when someone arrived with a cat that had died on the way to the clinic.
- •A smaller number of recent reviews raise concerns about urgent-case handling, delays around blood tests or results, and communication; comments on charges are mixed, with one reviewer surprised by a minimum £25 contribution while another described the rates as reasonable.
