Brighton PDSA Pet Hospital

- Many recent reviewers praise the clinic for compassionate, attentive care, especially from reception staff and vets during stressful or emotional visits. - End-of-life support stands out strongly in positive feedback, with owners describing peaceful goodbyes, clear guidance, paw prints, and ashes returned afterward. - Practical kindness is mentioned more than once, including discreetly using a side entrance when someone arrived with a cat that had died on the way to the clinic.

Brighton PDSA Pet Hospital is a PDSA charity pet hospital in Brighton, offering free and low-cost veterinary care for eligible clients. Services mentioned include consultations, diagnostic work such as ultrasound and blood testing, and end-of-life care, and the clinic is also noted as a veterinary nurse training facility. Recent feedback is largely positive for compassionate support from vets, reception, and call handlers, especially around difficult decisions, though a small number of reviewers report concerns about delays and communication in urgent cases.

Services

•Charity veterinary care: Free and low-cost veterinary treatment is offered through the PDSA service model, with eligibility and terms not detailed here.
•Consultations and diagnostics: Reviews mention general consultations, ultrasound, blood testing, and assessment of problems including suspected urinary issues.
•End-of-life care: Multiple reviews describe euthanasia support, with staff praised for helping owners through very difficult decisions in a calm and considerate way.
•Aftercare: Reviews mention keepsakes and follow-up after euthanasia, including paw prints and the return of ashes.
•Training role: The clinic is noted as a Veterinary Nurse Training facility.

Pricing

No published pricing information is currently available for this clinic.

People

•Jenna (vet): Mentioned positively for being friendly, helpful, and reassuring during a consultation.
•Reception, front-of-house, and call-handling team: Frequently praised for kindness and practical support, including discreet handling in distressing situations and helping owners through end-of-life visits.
•Vets more broadly: Recent reviews also speak warmly about the veterinary team as a whole, particularly for care of older pets and support with difficult treatment decisions.

Reviews

Google rating: 4.6/5 from 934 reviews.

•Many recent reviewers praise the clinic for compassionate, attentive care, especially from reception staff and vets during stressful or emotional visits.
•End-of-life support stands out strongly in positive feedback, with owners describing peaceful goodbyes, clear guidance, paw prints, and ashes returned afterward.
•Practical kindness is mentioned more than once, including discreetly using a side entrance when someone arrived with a cat that had died on the way to the clinic.
•A smaller number of recent reviews raise concerns about urgent-case handling, delays around blood tests or results, and communication; comments on charges are mixed, with one reviewer surprised by a minimum £25 contribution while another described the rates as reasonable.

Reviews for Brighton PDSA Pet Hospital

Note: Showing the 10 most recent Google reviews out of 934 we track in total. Recent reviews may not be representative of overall sentiment.

Tania R

2 months ago

PDSA. What can I say? You are amazing. ❤️ I will never be able to thank you enough for all you have done and did for Mickey and in previous years Missy. The care and attention you have provided was exemplary, and though I now have a very large dog shaped hole in my life, you made their lives, and their growing old more comfortable, and then you helped me with some very difficult decisions. The vets here and the reception staff are all superb, and the animals are all very loved. ❤️ This really is a fantastic organisation that should receive more funding than it actually does. I will continue to support the PDSA even though I no longer require their service. Many others still do.

Kevin Deakin

I've had good & bad experiences, but they always do there job, for some it's love and care

Simone Molloy

3 months ago

Russell Yeandle

Free parking, great,hardworking helpful staff who make the experience alot easier

tim akehurst

4 months ago

darren anscombe

5 months ago

Fantastic

M G

6 months ago

Mr Russell

I had to visit the PDSA with a cat I found that had been run over. The staff were brilliant, letting me go through the side door so people in the waiting room wouldn't see the cat that had died en route. They were kind and considerate and helped me find the owner of the cat shop I could tell them what had happened.

Andrew Strange

Good to get the dog looked at but I thought it was free for those on very low income. Now it seems instead of a discretionary donation it's a min of £25..