Grove Lodge Veterinary Group

Concrete specifics owners mention: - Kitten first-visit care including vaccines, health check, and nail clipping. - Staff described as patient with “a million questions” during appointments. - Gentle, reassuring handling of cats to help them (and owners) feel at ease.

Concrete specifics owners mention

•Kitten first-visit care including vaccines, health check, and nail clipping.
•Staff described as patient with “a million questions” during appointments.
•Gentle, reassuring handling of cats to help them (and owners) feel at ease.
•A Pet Health Club® Plus plan is mentioned on the website, with consultations included (no prices stated).

Services

•Out-of-hours emergency care: partnered with Vets Now when the practice is closed (as stated on the website).
•Routine preventative care (from reviews): kitten vaccinations, health checks, nail clipping.
•Care for cats and dogs is explicitly referenced in reviews.
•Payment option: the website states payments can be made via Klarna (time-to-pay option).

People

No individual clinicians are named in the information provided, but recent reviews repeatedly single out

•Reception team for being patient and helpful during registration and during a “tricky time.”
•Nurses and vets for taking time to answer questions and for gentle handling to keep cats/kittens calm and reduce stress for owners.

Reviews

Google rating: 4.5 stars from 251 reviews. “”

•Multiple owners describe kind, patient staff, including reception, nurses, and vets.
•Several cat owners mention low-stress handling (“gentle, reassuring”) and a smoother visit experience.
•Time spent explaining and answering questions is a repeated theme (notably with new kitten visits).
•A minority of recent feedback is negative but lacks detail, including a 1-star “Awful experience” posted close in time to a 5-star review by the same author, suggesting mixed reported experiences without enough information to pinpoint why.

Reviews for Grove Lodge Veterinary Group

Note: Showing the 5 most recent Google reviews out of 251 we track in total. Recent reviews may not be representative of overall sentiment.

Bob Fish

in the last week

Marc Coleman

a week ago

Amazing vets service

2 weeks ago

Aweful experience

Q GUO

3 weeks ago

I just visited the veterinary clinic, and the staff were all very friendly. I can’t find anything to complain about. Thank you.

Nita Rodriguez

Maria C.

We took our 2 month old kittens to Grove Lodge Vets Brighton for their first round of vaccines/health check/nail clipping yesterday. Everyone, from the receptionist, to the nurses & vets, was kind, professional and very patient with our 1 million questions! It is very important for us to feel that our kittens are not only in a safe and professional practice, but one where they are treated with LOVE and CARE. We are very glad to have picked Grove Lodge Vets for our 2 little rascals!

Santia Naomi

a month ago

I’ve just registered with Grove Lodge Vets and had such a positive experience. The receptionist was so lovely, patient, and incredibly helpful, and the vets were wonderful with my cat Chanel — gentle, reassuring, and very skilled at putting both her (and me!) at ease. Thank you for making everything feel so smooth and stress-free.

Lucy Kenward

3 months ago

Really kind and helpful staff, I have moved around Brighton a fair bit but kept this vets for my cats as I've found the service and level of genuine care for animals absolutely brilliant. The reception team are particularly excellent and have been nothing but kind and compassionate during a recent tricky time. Have recommended to friends, who all have similar experiences.

Josh C

I've used a few vets in and around Brighton and in my experience this vet practice is the best by a long way, and that's largely down to the staff. We also get a holistic, friendly service that we haven't had else where. We have a dog, so can recommend them if you have a dog that needs a vets.

Talabi Freire Pitanga

4 years ago

Grove lodge isn't the closest vet practice to our home, their health club plan was always on my mind as something I'd like my dog to benefit from. After a fellow dog owner recommended. I've decided to swap a 3 min walk for a 10 min drive. I wasn't disappointed, the staff is lovely and caring, even though we cannot enter the building at this moment in time, they made it work with an outdoor exchange, before and during the appointment when I could point out my concerns and we agreed on the course of action. I'm so pleased.