Specialist Vets in Brighton

## Summary Coastway Veterinary Group runs multiple surgeries, with its Brighton surgery described on its website as an **accredited Veterinary Hospital** and as the base for a **night-and-weekend urgent care service** “every night and weekend of the year.” Reviews back up the hospital-style caseload: owners describe **overnight monitoring with tests and a next-morning update**, **emergency eye surgery**, and **orthopaedic surgery for cruciate ligament injuries** (including two operations). The most detailed recent reviews also point to **exotics experience** (rats and birds are specifically mentioned), including diagnosis, surgery and recovery support for rats, and appointments for a parrot. One recurring point of friction is **pricing**, with one reviewer citing higher medicine pricing than online and a separate **fee to print a prescription**. ## Services - **Emergency/out-of-hours urgent care**: described on the clinic website as urgent care provided **every night and weekend of the year**; reviews include emergency presentations and overnight stays. - **Overnight hospitalisation and monitoring**: a referred urgent case involved keeping a dog in overnight for tests and observation, with a call the next morning to update and discharge. - **Surgery** - **Orthopaedic surgery**: cruciate ligament surgery is explicitly mentioned (two successful operations for one dog). - **Emergency ophthalmic surgery**: an eye injury involving a foreign object; surgery discussed in the review as aiming to remove the eye but resulting in the eye being saved, with post-op appointments. - **Small animal surgery**: a cat with repeated urinary blockage underwent a **perineal urethrostomy**; reviewer states the clinic had a specialist in small animal surgery. - **Routine preventive care** (from the website): pet vaccinations, wormers, and parasite control. - **Exotics care (as described by reviewers)**: rats and birds; owners mention diagnosis, surgery, recovery, and inpatient stays supported by “exotic nurses.” ## Pricing - One reviewer states **Felpreva flea treatment was £55** at the clinic, compared with **£36 online**. - One reviewer states the clinic charges **£24 to print a prescription** for buying medications online. ## People - **Celine (vet)**: repeatedly praised by a rat owner for being “straight to the point” about best care, and for focusing on options that reduce stress and avoid unnecessary cost/procedures (as described by that reviewer). - **Francesca (vet)**: mentioned for rat care “from diagnosis to surgery and recovery.” - **Antigoni (vet)**: mentioned in reviews for rats and a parrot; described as patient and helpful when owners faced difficult decisions, and as giving clear reassurance when the parrot was healthy. - **Chris (surgeon)**: credited with two successful cruciate ligament operations. - **Antonio (vet)**: multiple mentions for clear explanations and patient handling during consults; also named in a review about emergency eye surgery with post-op follow-ups. - **Christos Papadopoulos (small animal surgery)**: specifically thanked for skill, empathy and support around a cat’s perineal urethrostomy and recovery. - **Nursing and reception teams**: several reviews mention being kept updated during emergencies/admissions and receiving supportive communication (including comfort for distressed owners). ## Reviews **4.1 stars from 434 reviews.** Themes below are drawn from the latest written reviews available to us. - **Emergency and hospital care is a common use case**: owners describe urgent referrals, overnight stays for tests/monitoring, and follow-up calls/updates. - **Surgical outcomes are a repeated highlight**: cruciate ligament operations, emergency eye surgery (with post-op appointments), and perineal urethrostomy after repeated urinary blockage. - **Exotics capability is specifically referenced**: long-term rat care including surgery and recovery, plus bird/parrot appointments; “exotic nurses” are mentioned for inpatient support. - **Communication and updates**: multiple owners describe being kept informed during admissions and having procedures explained clearly. - **Cost complaints exist alongside praise**: one reviewer is unhappy about medication pricing compared with online options and cites a £24 prescription-printing fee, while other reviews focus on clinical care and outcomes.

## Summary Top Cat Veterinary Centre describes itself as **independently owned** (stated on its website). From the information available, it appears set up primarily for **cats**, with reviews repeatedly describing a **quiet, cat-focused environment** and staff who take time to explain diagnostic and treatment steps. Recent reviews also mention **in-house blood tests with results within 24 hours**, and cases involving **scans and other diagnostic tests** for cats, with regular communication during stressful investigations. A minority review raises concerns about **delays in receiving test results**, **multiple paid rechecks for the same problem**, and perceived “second guessing” on medications, so experiences around follow-up and costs appear mixed. ## Services - **Cat-focused veterinary care** (multiple reviews explicitly recommend the practice for cats and describe a calm/quiet environment for them). - **Care for small mammals** is mentioned in one review (“cats and small mammals”). - **Diagnostic testing** referenced in reviews: - **Blood tests performed at the centre**, with one owner reporting answers within **24 hours**. - **Scans and diagnostic tests** for a cat under investigation (details not specified). - **Eye problem treatment**: one review describes treatment for **swelling in both eyes**, with improvement after the vet’s care and guidance. - **Veterinary Nurse Training facility** (listed in the clinic data). ## Pricing - One reviewer reports spending **“over £500”** to investigate what turned out to be a tummy bug (this is a single account and doesn’t describe a standard fee). ## People - **Martin (vet)**: mentioned by name in multiple reviews. Owners describe him as: - Taking time to **explain clearly** and guide them through diagnostics (“every step of the way” during scans/diagnostic tests). - Handling cats **gently and patiently**, including during repeated visits for eye swelling. - **Henry (vet)**: one reviewer says he was **professional**, understood their situation, and that the switch to the practice was positive. - **Irene (vet)**: one reviewer describes a negative interaction, saying she was **rude** during a complaint about delayed test results and told them to leave if unhappy; this contrasts with other reviews that describe good communication. - **Reception staff**: praised as “lovely” in the negative review, suggesting front-desk interactions were a bright spot even for an unhappy client. ## Reviews **4.8 stars from 306 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - Many cat owners describe a **cat-friendly setup**, including a **quiet environment** and appointments where they “are never rushed.” - Several reviews highlight **diagnostics and communication**, including: - **In-house blood tests** with one owner reporting answers within **24 hours**. - **Scans/diagnostic investigations** explained carefully, with guidance through a stressful period. - Practical handling details come up, such as staff **cleaning a carrier and even a cat’s paws** after travel accidents. - One recent negative review reports the opposite experience: **long waits for test results**, **repeat paid consultations for the same issue**, and dissatisfaction with **medication changes**—plus a strongly negative account of a vet’s response when the owner complained.

## Summary Grove Lodge Veterinary Group is a veterinary practice that partners with **Vets Now** for **out-of-hours emergency care**, and it holds **Gold Cat Friendly Clinic Status**. Reviews most often describe routine care such as **annual check-ups and vaccinations**, and also longer-term management (one owner mentions support for a dog with a **heart condition** aimed at improving quality of life). Several reviewers highlight specific, practical touches: **calm handling of anxious dogs**, **clear explanations during consults**, and reports that you can **get a same-day appointment** when needed. ## Services - **Routine preventive care** mentioned in reviews, including **annual check-ups and vaccinations (“jabs”)**. - Support for **ongoing/complex conditions**, with one owner describing care for a dog diagnosed with a **heart condition**. - **Out-of-hours emergency care** is provided via a partnership with **Vets Now** (as stated on the clinic website summary). - **Cat-focused handling standards:** the practice has **Gold Cat Friendly Clinic Status** (website summary). ## People - **Stephen / Stephen Courtney (vet)**: repeatedly mentioned for a **calm manner** that helped an **anxious dog** become comfortable within two visits, and for being **reassuring** and knowledgeable (“knows his stuff”). Another owner credits him with helping their dog maintain a **better quality of life** after a heart-condition diagnosis. - **Jed (vet)**: described as **thorough and kind**, and as someone who **put an owner’s mind at rest** during an appointment. - **Karen and Sandra (reception)**: specifically named for being **compassionate and understanding**, particularly during a pet’s end-of-life period. ## Reviews **4.8 stars from 140 reviews.** Themes below are drawn from the latest written reviews available to us. - Owners frequently mention **good advice and professional help over many years**, including long-term relationships with specific vets. - Multiple reviews highlight **handling of nervous dogs**, with calm consultations leading to noticeably less stress for the pet. - **Communication** is a recurring point: vets **listen and explain** what’s happening, which owners contrast with experiences elsewhere. - Some reviewers say it’s possible to get an **appointment that suits**, including **same-day** availability when needed. - Reception staff are repeatedly noted for being **helpful and polite**, with specific praise for **compassion** during difficult situations.

## Summary Grove Lodge Veterinary Group offers routine appointments alongside an out-of-hours arrangement with **Vets Now** for emergencies when the practice is closed. The clinic is accredited as a **Gold Cat Friendly Clinic**, and it’s also listed as a **veterinary nurse training facility**. Recent reviews most often describe a calm, patient experience—especially for cats and kittens—including staff taking time to answer lots of questions, and gentle handling to reduce stress. There is at least one very negative recent review (“Aw[e]ful experience”) without details, alongside a positive review from the same author, so experiences reported are not fully consistent. Concrete specifics owners mention: - **Kitten first-visit care** including *vaccines, health check, and nail clipping*. - Staff described as **patient with “a million questions”** during appointments. - **Gentle, reassuring handling of cats** to help them (and owners) feel at ease. - A **Pet Health Club® Plus plan** is mentioned on the website, with consultations included (no prices stated). ## Services - **Out-of-hours emergency care**: partnered with **Vets Now** when the practice is closed (as stated on the website). - **Routine preventative care** (from reviews): kitten vaccinations, health checks, nail clipping. - Care for **cats and dogs** is explicitly referenced in reviews. - **Payment option**: the website states payments can be made via **Klarna** (time-to-pay option). ## People No individual clinicians are named in the information provided, but recent reviews repeatedly single out: - **Reception team** for being patient and helpful during registration and during a “tricky time.” - **Nurses and vets** for taking time to answer questions and for **gentle handling** to keep cats/kittens calm and reduce stress for owners. ## Reviews **Google rating: 4.5 stars from 251 reviews.** “Themes below are drawn from the latest written reviews available to us.” - Multiple owners describe **kind, patient staff**, including reception, nurses, and vets. - Several cat owners mention **low-stress handling** (“gentle, reassuring”) and a smoother visit experience. - **Time spent explaining and answering questions** is a repeated theme (notably with new kitten visits). - A minority of recent feedback is negative but **lacks detail**, including a 1-star “Awful experience” posted close in time to a 5-star review by the same author, suggesting mixed reported experiences without enough information to pinpoint why.

## Summary Cliffe Veterinary Group Ltd is an RCVS-accredited practice that, based on its website, treats small animals as well as farm animals and equines, with on-site laboratory testing, diagnostic imaging, and surgical facilities. Pet emergencies and repeat prescriptions are explicitly mentioned on the site. In the latest reviews available to us, owners most often describe clear explanations of tests/treatments, time taken in appointments, and staff helping anxious dogs feel calmer (including a named team member, Leila). One long-term client also describes support around end-of-life care, including receiving a condolence card afterwards. ## Services - Veterinary care for **small animals**, plus **farm animals** and **equines** (stated on the website). - **Pet emergencies** (mentioned on the website; no further detail provided on how this is delivered). - **Repeat prescriptions** (mentioned on the website). - **On-site laboratory** testing (website). - **Diagnostic imaging** (website). - **Surgical facilities** (website). - Consultations where pets are **examined thoroughly** and treatment is **explained clearly** (described in reviews). - End-of-life support is referenced in a review (stage 4 renal failure and the final days of a pet), including follow-up in the form of a sympathy card. ## People - **Leila** (role not stated): mentioned for helping an “extremely anxious” dog feel relaxed during a visit, changing what the owner normally dreads into a “very positive experience.” - **Phoebe** (role not stated): mentioned in the context of end-of-life care for a dog with stage 4 renal failure; the owner describes her as “caring and understanding,” and specifically notes the comforting words written in a card received afterwards. ## Reviews **Google rating: 4.7 stars from 85 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Owners repeatedly mention **clear explanations** of tests, treatments, and procedures, helping them feel confident about the plan. - **Handling of nervous/anxious dogs** is specifically praised (one owner says their dog is “usually extremely anxious,” but was made to feel relaxed). - Multiple reviews mention **time and communication**: “plenty of time given,” “easy to talk with,” and thorough examinations. - A long-term client describes the practice supporting them through “happy, worrying and very sad times,” including **end-of-life care** and a **condolence card** afterwards. - Pricing is only described in general terms in reviews (“reasonable prices”), without specific figures.